Terms & Condition

Welcome to Snapps website (the "Website") operated and owned by M3 Online Sdn. Bhd. (853112-M)("M3online"). M3 Online Sdn. Bhd. is a wholly owned subsidiary by M3 Technologogies (Asia) Berhad..

The following terms and conditions ("Terms and Conditions") apply to your access and use of this Site and the services provided herein by M3online and/or on its behalf.

We reserve the right to change this Site and these terms and conditions at any time. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

1.GENERAL

1(a). All products and services of the Website are subject to the applicable terms and conditions governing the products and/or services. Please check the applicable terms and conditions of sale associated with the products and/or services you may purchase.

1(b). These Terms and Conditions are meant to regulate your access to this Website and they are to be read together with the applicable terms and conditions governing any transaction(s), product(s) and/or service(s) provided on this Website. In the event of conflict between these Terms and Conditions and the terms and conditions governing the relevant transaction(s), product(s) and/or service(s) provided herein, the latter would prevail.

1(c). The information, material, functions and content provided in the pages of the Website may be changed from time to time with or without notice at M3Shoppe's absolute discretion. Your continued access or use of the Website and/or the services provided herein subsequent to any such change will be deemed as your acceptance to those changes.

2. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

2(a). The materials and information in this Website, including but not limited to services, products, information, data, text, graphics, audio, video, links or other items, are provided on an "as is" and "as available" basis. References to materials and information contained in the Website include such material and information provided by third parties.

2(b). M3Online does not make any express or implied warranties, representations or endorsements including but not limited to any warranties of title, non-infringement, merchantability, usefulness, operation, completeness, accuracy, satisfactory quality, reliability, fitness for a particular purpose in respect of the Website, the material, information and/or functions therein and expressly disclaims liability for errors and omissions in such materials, information and/or functions. Without derogation of the above and/or the terms and conditions of the applicable agreements governing all the products and services of the Website, reasonable measures will be taken by M3Online to ensure the accuracy and validity of all information relating to transactions and products and services of the Website.

2(c). Further M3Online does not warrant or represent that access to the whole or part(s) of this Website, the materials, information and/or functions contained therein will be provided uninterrupted or free from errors or that any identified defect will be corrected, or that there will be no delays, failures, errors or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system.

2(d). M3Online will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

3.ELECTRONIC COMMUNICATIONS

When you visit the Website or send e-mails to M3Online, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail and/or by posting notices on this Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

4.COPYRIGHT

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, are owned and/or licensed by M3Online and/or its content supplier and are protected by copyright, trademarks and other laws. The compilation of all content on this Website is the exclusive property of M3Online and is protected by copyright laws. All software used on this Website is the property and/or licensed to M3Online and is protected by copyright and other laws.

5.TRADEMARKS

5(a). All trademarks, service marks, and logos displayed on this Website are owned and/or licensed by M3Online and/or their respective third party proprietors as identified on the Website.

5(b). Unless the prior written consent of the M3Online and/or the relevant third party proprietor(s) of any of the trademarks, service marks or logos appearing on the Website has been obtained, no license or right is granted to any party accessing this Website to use, download, reproduce, copy or modify such trademarks, service marks or logos. Similarly, unless the prior written consent of the M3Online and/or the relevant proprietor(s) has been obtained, no such trademarks, service marks or logos may be used as a link or to mark any link to the Website or any other site owned and/or controlled by M3Online.

6.LICENSE AND WEBSITE ACCESS

M3Online grants you a limited license to access and make personal use of this Website and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of M3Online. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This Website or any portion of this Website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of M3Online. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of M3Online and/or its relevant third party proprietor without express written consent. You may not use any metatags or any other "hidden text" utilizing M3Online 's name or trademarks without the express written consent of M3Online. Any unauthorized use terminates the permission or license granted by M3Online.

7.EXCLUSION OF LIABILITY

M3Online herein shall in no event be liable for any loss or damage howsoever arising whether in contract, tort, negligence, strict liability or any other basis, including without limitation, direct or indirect, special, incidental, consequential or punitive damages, or loss profits or savings arising in connection with your access or use or the inability to access or use this Website (or any third party link to or from the Website), reliance on the information contained on the Website, any technical, hardware or software failure of any kind, the interruption, error, omission, delay in operation, computer viruses, or otherwise. This exclusion clause shall take effect to the fullest extent permitted by law.

8.INDEMNITY

You hereby irrevocably agree to indemnify and keep indemnified M3Online from all liabilities, claims, losses and expenses, including any legal fees that may be incurred by M3Online in connection with or arising from (1) your use or misuse of this Website and the services provided herein, or (2) your breach of these Terms and Conditions howsoever occasioned, or (3) any intellectual property right or proprietary right infringement claim made by a third party against M3Online in connection with your use of this Website.

9.WEBSITE LINKS

This Website may contain links to website(s) controlled or offered by third parties (non-affiliates of M3Online). M3Online hereby disclaims liability for any information, materials, products or services posted or offered at any of the third party websites linked to this Website. By creating a link to a third party website, M3Online does not endorse or recommend any products or services offered or information contained at that website, nor is M3Online liable for failure of products or services offered, or advertised at those websites. Such third parties may have a privacy policy different from that of M3Online, and the third party website may provide less security than the Website.

10.YOUR ACCOUNT

10(a). If you use this Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. M3Online reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

10(b). You are solely responsible for maintaining the confidentiality of your login name and password to any other person. You are responsible for the use of your account, whether or not authorized by you.

10(c). You shall immediately notify M3Online if it comes to your knowledge that your password has been compromised or there has been unauthorized use of your account.

10(d). M3Online shall not be liable for any damage or loss of any kind suffered by you as a result of unauthorized use of your login name and password.

10(e). You shall provide and maintain true, accurate, current and complete information about yourself when registering for your account.

11.DELIVERY, TITLE AND RISK OF LOSS

11(a). All items purchased from the Website are made pursuant to a delivery arrangement stated in the term and condition applicable to the product(s) and services(s). The risk of loss and title for such product(s) pass to you upon the delivery of the product(s) to you by M3Online and/or any other third party designated by M3Online.

11(b). In the event of any unsuccessful delivery of the product and/or services by M3Online or any other third party designated by M3Online to you, due to your absence in receiving the products and/or services at the designated address agreed by you, you shall solely bear the total cost of further deliveries of the products and/or services to you. You are hereby notified that M3Shoppe shall give no refund to you for the products and/or services under the aforementioned circumstances.

12.PRODUCT AND SERVICE DESCRIPTIONS

M3Online attempts to provide the product and service descriptions as accurately as possible to you. However, M3Online does not warrant that product and service descriptions or other content of this Website is accurate, complete, reliable, current, or error-free.

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

13.ITEMS PUT UP FOR SALE

All products and services up for sale is merely an invitation to treat and is not an offer capable of acceptance. All offers by you to purchase any products and/or services on this Website are subject to acceptance by M3Online.

14.LAW AND JURISDICTION

14(a). These terms and conditions are governed by and are to be construed in accordance with the laws of Malaysia. By accessing this Website and/or using the services provided herein by M3Online, you hereby consent to the exclusive jurisdiction of the courts of Malaysia in all disputes arising out of or relating to the use of this Website.

14(b). M3Online makes no representation that the materials, information, functions and/or services provided on this Website are appropriate or available for use in jurisdictions other than in Malaysia.

15.TERMINATION

M3Online reserves the right to terminate and/or suspend your access to this Website and/or your use of this Website at any time, for any reason. In particular, and without limitation, M3Online may terminate and/or suspend your access should you violate any of these Terms and Conditions, or violate the rights of M3Online, of any other user(s), or of any third party(ies).

16.WAIVER

The failure of M3Online to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

17.MODIFICATION AND SEVERABILITY

M3Online reserves the right to make changes to the Website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severed and shall not affect the validity and enforceability of any remaining condition.

18.PRIVACY POLICY

M3Online is committed to protecting your privacy at all times. M3Online does not sell, share or trade customers personal information collected online with third parties. Information collected from you are for order processing purposes and to provide a more personalised shopping experience. Personal information collected online will only be disclosed within our corporate group for internal use only.

 

Collection of Personal Information

The information we collect from you includes things like:-

- Name

- Delivery Address

- Email Address

- Telephone Number

- Mobile Number

- Date of Birth

- Gender

 

It may also include information you give us about other people, such as the name and address of a gift recipient, or the name and contact info of a Friends & Family Pickup person.

 

The personal information we collect from you will be used in some or all of the following ways as below:-

- To deliver the products you have purchased from M3Online.

- To update you on the delivery of the product and for customer support purposes

- To provide you with relevant product information

- To process your orders and to provide you with the services and information offered through our website and which you request

- Tracking and confirming online orders

- Marketing and advertising products and services

- Conducting research and analysis

- Establishing and managing your accounts with us

- Operating, evaluating and improving our business

 

Automated Information Collection

We collect information related to your interactions with our websites and apps to create a superior, personalized shopping experience, whether you are online or in our stores. This information includes your IP address, browsing behavior while on our site, browser and device characteristics, and referring URLs. This information is collected and stored using a variety of common technologies, including various types of cookies, web beacons, and tags. Our websites and mobile applications are not designed to respond to "do not track" requests from browsers.

To help us understand and enhance our interactions with you, we may permit web analytics and other providers to collect and process information on our websites using the technologies described above. We also may share personal information with those providers. We may have similar arrangements with interest-based advertisers. Interest-based advertising is covered in more detail below.

 

Security of Your Personal Information

M3Online ensures that all information collected will be safely and securely stored. We protect your personal information by:

- Restricting access to personal information

- Maintaining technology products to prevent unauthorised computer access

- Securely destroying your personal information when it's no longer needed for our record retention purposes

 

Consent

M3Online seeks to use your Personal Information only for the purposes of legitimate interests and, with your consent.

 

For subscribers, it is a condition of acceptance to the collection, collation, use and/or disclosure of all the Personal Information by us for the purposes of you subscribing to the package. By subscribing, you signify your agreement.

 

For other individuals/M3Online members, we may gather your information during member registrations and business activities. It will only be used for legitimate interests.

 

We only keep Personal Information for as long as is necessary to satisfy the specified Purposes, for which it was collected. We retain Personal Information in accordance with our own guidelines, procedures and principles and in line with applicable legislation.

 

We may disclose your Personal Information to a Vendor (often referred to as the data processor). "Vendor" in relation to Personal Information means any person or entity (other than an employee of M3Online) who processes the Personal Information on behalf of us. "Processing", in relation to Personal Information means for example obtaining, recording, holding or using the Personal Information in carrying out any operation or set of operations on the Personal Information including organisation, compilation, retrieval disclosure of the Personal Information for verification purposes. These Vendor(s) will treat your Personal Information as confidential, in accordance with all applicable Data Protection legislation and will process such Personal Information only for the Purposes and within the terms set out herein.

 

We may disclose your Personal Information if we are required to do so by law or requirement of a competent authority.

 

In addition to the above, we may, from time to time work on specific initiatives with carefully selected third party companies/organisations (outside of M3Online) to share opportunities with you. If this opportunity should arise, we will inform you at the time of such initiatives that, if you decide to submit any Personal Information, it will be shared with those selected companies/organisations and we will only do so with your prior consent.

 

You will always be given the opportunity to consent (opt in) to your information being shared pursuant to above, and the selected companies/organisations will be sufficiently identified to allow you to make an informed decision. If you do consent (opt in) and subsequently visit such companies'/organisations' websites, we cannot control how they use or otherwise process any Personal Information you provide directly to them. We always encourage you to check their sites' terms and conditions and privacy policy before you give out any Personal Information.

 

Opt In: We at M3Online will not use your Personal Information for a purpose that has not previously been specified, unless we have previously obtained your consent or unless such purpose is required by law.

 

Consent to provide Personal Information is not a condition for our selling a product to you, unless the information requested is required to fulfill an explicitly specified and legitimate purpose.

 

Unsubscribe: At any time, you can withdraw your consent to our collection, use or disclosure (generally Processing) of your Personal Information by calling or emailing our Customer Service this email, apps@m3tech.com.my.

 

If you have previously opted in to receiving commercial communications from us, while also becoming a member of our M3Online membership, should your membership to such scheme comes to an end for whatever reason, we will not take it as an implication for an automatic request to unsubscribe, and we will assume that we continue to have your consent, unless you specifically unsubscribe. 

19.DELIVERY, RETURNS AND REFUND POLICY

Please refer to our policies section for complete details

20.CURRENCY

All transactions on the Website are to be conducted and payable in Ringgit Malaysia (RM), unless otherwise stated.